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Returns and exchanges

Sebastian Flores OctoGifts candy dispenser card assembly

Our cards are built with love by real people and not machines, right here in Alpharetta, GA. No two cards are exactly alike. Slight variations and imperfections are what give our handmade cards their charm and humanity. 

We hope this helps explain why we do not offer refunds. However, we want you to be happy with your purchase. If you have a problem, please email us at info@octogifts.com within 7 days of delivery, and include your phone number. Include pictures of the item and any damaged areas on the shipping box. We will respond as soon as we can. 

We reserve the right to refuse any exchange where the product returned is not in its original condition or where the shipping box is undamaged.  

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